Refund/Exchange and Cancellation Policy

Money-Back Guarantee: We offer a 30-day money back guarantee. Should you be unhappy with your product, please return it along with the original packaging and invoice within 30 days for a full refund. Your refund will be issued in the same form your payment was received. We will replace any defective products once we receive the returned product. We cover the shipping costs for any replaced products.

Event Refunds: Deposits for all services such as workshops, coaching or teleclasses are non-refundable. Deposits for workshops that you are unable to attend may be applied to future workshops. If you unexpectedly were not able to attend an event for which you paid full registration after the Early Bird Registration date, your registration was already applied to expenses and cannot be refunded. You can attend a future event with the same registration cost or apply the cost of the registration of the unattended event to the upcoming event.

Return Policy: You may return an item for refund or replacement within 30 days of the shipment date. Shipping and handling charges are non-refundable. All returns must be accompanied by a copy of the product receipt or packing slip. You may want to insure your return; we cannot be responsible for lost or misdirected merchandise. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. If you have any questions regarding your order, please feel free to contact us at (919) 713-2283, or

 The Convergence Center LLC
7413 Six Forks Rd
Suite 110
Raleigh, NC 27615 USA
(919) 713-2283